SOUNDACUSTIC
Frequently Asked Questions
Everything you need to know before and after your purchase
Orders within Spain usually arrive in 5–10 business days, other EU countries in 7–14 business days, and the United States in 8–15 business days. Times may vary due to customs or logistics.
Yes. As soon as your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.
You can pay securely using credit/debit card, PayPal and other verified payment methods available at checkout.
Yes, you have 14 calendar days from delivery to request a return, with the item unused, in its original packaging. Check our Return Policy for full details.
Yes, all our products include the legal warranty against manufacturing defects, in accordance with the regulations applicable in your country of residence.
Yes, we ship to both Spain and the United States. Prices are automatically shown in euros (€) or US dollars ($) depending on your market.
Yes, displayed prices include applicable taxes for your market. Additional customs duties may apply for some international orders, depending on your country's regulations.
You can reach us anytime through our Contact page or by emailing miguelangelrnm@gmail.com. We usually reply within 24–48 business hours.